Ordering a Custom Saddle from Kent Cannon Saddlery

When you choose to order a custom saddle from Kent Cannon Saddlery, you are embarking on a personalized journey centered around craftsmanship and quality. Our base price is $4,437.00. This guide provides a detailed overview of each step you will experience, from your initial inquiry to the final delivery. Our current lead time is approximately 90 days, so your patience is appreciated as we create a saddle tailored specifically for you and your horse.

1. Saddle Estimate Form

The process begins with our saddle estimate form, located at the bottom of this page. Please fill it out as accurately as possible—don’t worry if you can’t answer every question, as the form is designed simply to help us understand your needs and preferences. At the end of the form, be sure to check the box indicating you’d like to be contacted.

2. Initial Consultation

If you request to be contacted, we will reach out to discuss your selections in detail. During this conversation, we’ll review your choices and also talk about your horse’s conformation, ensuring your saddle is tailored for optimal performance. We’ll cover the intended use for your saddle—whether trail riding, ranching, roping, barrels, reining, or any combination thereof.

Integrate explicit ‘saddle maker’ language and industry positioning into these pages: describe Kent Cannon as a ‘custom western saddle maker’ in headings and intro copy; expand sections on saddle types, rider profiles, and industries served (working ranchers, ropers, trail riders, competitors); add a concise process overview with visual steps; and include internal links to /tree-selection and related blog content for deeper reading.. Design and Customization Discussion

In our phone call, we’ll go over fundamentals like color, skirt style, rigging type, tooling or stamping, and the various options available. This ensures clarity on your vision and expectations.

4. Deposit and Scheduling

Once we have a thorough understanding of your requirements, a non-refundable deposit of $850.00 is needed to secure your place in our production schedule. After receiving your deposit, we will order the saddle tree based on our prior discussions. As soon as the tree arrives and a slot opens up, your custom saddle build will begin.

5. Crafting Your Saddle

Our team will handcraft your saddle using top-quality leather, a carefully selected saddle tree, premium hardware, and high-end stirrups. Throughout the build, you may receive updates or photos, especially for highly customized orders.

6. Payment and Finalization

Payment in full is required before shipping or pickup for your saddle. For personalized orders—such as tooled names, brands, or similar customizations—full payment is required in advance. Please note that credit card purchases will incur a 3% processing fee.

7. Inspection and Delivery

Once your saddle is completed, it will undergo a thorough quality inspection. We will contact you to arrange pickup or shipping. Upon receipt, you are encouraged to try your saddle and ensure it meets your expectations.

8. After-Sales Support

Kent Cannon Saddlery stands behind its work. Our custom saddles are covered by a comprehensive warranty. If you have questions or need adjustments after receiving your saddle, our team is ready to assist. Your satisfaction is our priority..

Conclusion

Ordering a custom saddle from Kent Cannon Saddlery is a collaborative effort designed around your needs and your horse’s performance. From the estimate form to after-sales support, every step is guided by expertise, communication, and attention to detail.